FAQ

What ingredients do you use in your treats?
We use natural, high-quality, human-grade ingredients with no artificial additives. Each product page includes a full ingredient list for transparency.

Why do you only accept PayPal, Zelle, or Venmo?
Good Bites Bakery is not currently on a level of business to take credit card payments, but hopefully we'll get there soon!

What are the next steps after I complete the checkout page?
Thank you for your order. We will contact you within 48 hours with shipping information, payment options, and just to thank you directly!

Are your treats suitable for dogs with allergies?
Absolutely! We offer grain-free and limited-ingredient options. If your pet has specific needs, feel free to reach out for recommendations.

How should I store your treats?
Keep treats in a cool, dry place. For maximum freshness, refrigerate or freeze them, especially in warmer climates.

Do you ship internationally?
Currently, we ship within the continental United States. We’re working to expand shipping options soon!

Can I customize treats for my pet?
Yes! We offer custom options for birthdays, holidays, and special diets. Contact us for details or special requests.

What is the shelf life of your treats?
Our treats stay fresh for up to 3 weeks when stored properly. You can freeze them to extend their shelf life up to 3 months.

How long does shipping take?
We process orders within 1–2 business days. Delivery times typically range from 3–5 business days depending on your location.

What is your return/exchange policy?
Due to the perishable nature of our products, we don’t accept returns. However, if you experience any issues, contact us within 7 days, and we’ll make it right!

Do you offer bulk orders or wholesale pricing?
Yes, we do! Contact us directly for more information about wholesale options and bulk discounts.